0 Items
  1. Home
  2. Privacy Policy
Our Privacy Policy describes how we handle your personal information when you access our PTCGO Store.

SECTION 1 - TRANSACTIONAL INFORMATION

What type of information do you collect?
We collect two types of information: personal and non-personal information.  Personal information is collected through the information you provide to us online in order to make your purchase.  Non-personal information is collected through the use of cookies and tracking technology.
We use cookies, web beacons and tracking technology to collect non-personal information such as device, browser type and number of visitors.  Some aggregate information may be shared with third parties, such as Google Analytics. 

What do you do with my information?
We may use your information to monitor, provide and improve our service to you, for example by:
  • Building aggregate profiles of those users interacting with us;
  • Providing more relevant content for you based on aggregate user behaviour;
  • Providing you with an improved personalised experience.
With your permission, we may send you emails about our store, new products and other updates.  However, you may unsubscribe from marketing at any time by emailing or writing to us.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
After you opt-in, if you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected]

SECTION 3 - DISCLOSURE

Do you disclose my information?
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - ONLINE STORE

Our online store is hosted by 3dcart. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
You can read more about how 3dcart uses your Personal Information here https://www.3dcart.com/privacy.html.

Payment:
If you choose a direct payment gateway to complete your purchase, the online store transmits your credit card data. The store data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  We will not be held liable for the actions of our trusted third-parties other than required to do so by law.

You can opt out of targeted advertising by:

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the content or privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - DO NOT TRACK

Our website uses “Cookies” as data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

SECTION 8 - YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently to ensure that you agree to our terms.  By using our services you agree to be bound by our terms of service and the content of our Privacy Policy.  Should you not agree to these then you must cease to use our services with immediate effect.  

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 11 - QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our PTCGO Team at [email protected] or by mail using the details: JN Cards Inc., 4219 31 street NW, Edmonton, AB T6T 1E4, Canada.

This Privacy Policy was last revised in September 2019.